Brace yourself: returns are coming.
As operation teams work to fulfill as much customer demand as possible this month, there’s something on the horizon that's inevitable: heaps of returns.
This is especially true for e-commerce brands:
🔥 According to Shopify, nearly 81% of returns come during January.
🔥 Supply Chain Dive reports that online retailers face a return rate of more than 20%, compared to their brick-and-mortar counterparts that have a 9% return rate.
When your reverse supply chain becomes your focus, your supply chain team is slogging through error-prone and time-consuming manual processes and workarounds just to make your supply chain work. How much time is your team spending managing returns? Want to handle returns without the headache?
In this video, PorterLogic CEO and Founder Jonathan Porter and VP of Marketing Mary Kate McGowan discuss how you can increase flexibility and resiliency in your reverse supply chain through actionable steps that can be implemented easily.
You’ll learn how to:
📦 Systemize decisions by automating your reverse logistics operations with complex decision tree logic custom-tailored to your exact needs.
📦 Increase revenue by recouping maximum value from returned product by using real-time scenario analysis and forecasting to determine the best next steps for your inventory.
📦 Delight customers when you never lose track of returned inventory by integrating customer experience and work order management flows.